Privacy Policy

Our privacy policy and how we use your data

1. General

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Words whose initial letter is capitalized have meanings defined below. These definitions have the same meaning regardless of whether they appear in singular or in plural.

Account — a unique account created for you to access our Service or parts of our Service.
Affiliate — an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (“We”, “Us”, “Our”) — the company which this website represents (as identified above).
Cookies — small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history among other uses.
Device — any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data — any information that relates to an identified or identifiable individual.
Service — the website and all related services we provide.
Service Provider — any natural or legal person who processes data on our behalf (e.g. third-party companies or individuals we use to facilitate the Service, perform service-related functions, or analyze how the Service is used).
Usage Data — data collected automatically, either generated by the use of the Service or from the Service infrastructure (e.g. duration of a page visit).
Website — our website, which you are currently viewing.
You — the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

3. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. Such information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, state, province, ZIP/postal code, city (if you provide them)
Account data: name, email, and password (stored as a hash)
Contact form data: name, email, phone, message, and any SMS consent preferences
Payment data: processed by our payment providers; we do not store full payment card details
Usage Data (as defined below)

Usage Data is collected automatically when using the Service. It may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service via a mobile device, we may collect information such as the type of mobile device, mobile device unique ID, IP address, mobile operating system, type of mobile browser, and other diagnostic data. We may also collect information your browser sends whenever you visit our Service.

4. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies may include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Cookies or browser cookies — A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Web beacons — Certain sections of our Service and our emails may contain small electronic files (web beacons, clear gifs, pixel tags) that allow us, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your device when you go offline; session cookies are deleted when you close your web browser.

We use both session and persistent cookies for the purposes set out below:

Necessary / essential cookies (session) — Essential to provide services through the Website and to enable you to use certain features (e.g. authentication, fraud prevention). Without these cookies, the services you request cannot be provided.
Cookies policy / notice acceptance cookies (persistent) — Identify whether users have accepted the use of cookies on the Website.
Functionality cookies (persistent) — Allow us to remember choices you make (e.g. login details, language preference) to provide a more personal experience.

For more information about the cookies we use and your choices, please visit our Cookie Policy.

5. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor usage.
To manage your Account and give you access to functionalities available to you as a registered user.
For the performance of a contract (e.g. purchase contract for products or services you have purchased, or any other contract with us through the Service).
To contact you by email, telephone, SMS, or other electronic means regarding updates, security updates, or informative communications related to the Service, when necessary or reasonable.
To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
To manage your requests to us.
For business transfers: we may use your information in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets, where Personal Data is among the assets transferred.
For other purposes such as data analysis, identifying usage trends, determining effectiveness of promotional campaigns, and evaluating and improving our Service and your experience.

We process personal data based on contract performance, compliance with legal obligations, our legitimate interests (e.g. security, fraud prevention), and your consent where required.

6. Sharing Your Personal Data

We may share your personal information in the following situations:

With Service Providers — to monitor and analyze use of our Service, to contact you, and to perform service-related functions.
For business transfers — in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Affiliates — we may share your information with our affiliates, who we require to honor this Privacy Policy.
With business partners — to offer you certain products, services, or promotions.
With other users — when you share personal information or interact in public areas, such information may be viewed by other users and may be publicly distributed.
With your consent — we may disclose your personal information for any other purpose with your consent.

SMS consent and related contact data are not shared with third parties except with our SMS service providers as necessary to deliver messages you have consented to receive.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

We do not use purchased, rented, or affiliate lead lists for SMS or other marketing. Contact and SMS consent are collected only through our own website form and similar first-party opt-in methods.

SMS and text messaging. We will not share your opt-in to an SMS or text messaging campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, such as platform providers, phone companies, and other vendors who assist in the delivery of text messages. If we disclose Personal Data to our affiliates or subsidiaries, their use and disclosure of your Personal Data will be subject to this Privacy Policy. In all cases, text messaging originator opt-in data and consent will not be shared with any third parties.

7. Retention of Your Personal Data

We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g. if we are required to retain data under applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain it longer.

8. Transfer of Your Personal Data

Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing are located. This may mean your information is transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

We take steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including regarding the security of your data. Where required by applicable law (e.g. in the EU), we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

9. Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you.

Our Service may give you the ability to delete certain information from within the Service. You may update, amend, or delete your information at any time by signing in to your Account (if you have one) and visiting the account settings section. You may also contact us to request access to, correct, or delete any personal information you have provided.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

You also have the right to restrict or object to processing, the right to data portability (where applicable), and the right to withdraw consent where processing relies on consent.

10. Disclosure of Your Personal Data

Business transactions. If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements. We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; or protect against legal liability.

11. Security of Your Personal Data

The security of your Personal Data is important to us. We use organizational and technical measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

12. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing and your country requires parental consent, we may require your parent’s consent before we collect and use that information.

13. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page. Continued use of the Service after changes take effect means you accept the updated Policy.

15. Contact Us

If you have any questions about this Privacy Policy, you can contact us via our website contact form or at the contact details provided at the top of this page.